How This FAQ Works for You
Most questions we get come down to three things: how to move money in and out, how to access your account on mobile, and what to do when something doesn't go as expected. We've written these answers from the operator side — not a third-party summary, but how things actually work on x100. Deposits via bKash, Nagad, and Rocket are processed through
your mobile wallet directly; you send to the account number shown at checkout, confirm with your PIN, and the balance appears in your lobby wallet. Withdrawals follow a verification step where we match your wallet number to your registered account before releasing funds. If you're in Dhaka or anywhere else in Bangladesh, the process is the same — mobile-first, wallet-based, and handled
through your account dashboard. For anything not covered here, our support team is reachable via live chat and email.
- bKash Deposits
- Nagad Transfers
- Rocket Payments
- Account Wallet