Reference

How x100 Handles Your Personal Information

Your privacy matters to how we run this platform. This policy covers what data we collect when you open an account, make deposits via bKash, Nagad, or Rocket, and use the lobby — and exactly how we protect it.

Account Data ProtectionPayment PrivacyYour Access RightsLive casino and slots

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to access, correct, or remove your personal data, our support team handles privacy requests directly. Send your request through any of the channels below and include your registered account email so we can verify your identity before processing the request.

Team online

Live Chat

Start a live chat from the x100 lobby. Identify yourself as submitting a privacy request and our team will route it to the right person.

Email Support

Email us at the address listed in your account dashboard under Help. Include your account email and the specific data action you are requesting.

Account Settings

Some data preferences — like marketing communications — can be updated directly inside your account settings without contacting support.

HOW WE PROTECT IT

Security, Cookies, and Data Retention

We use SSL encryption across all account and payment pages. Cookie settings can be managed from your browser, and we explain each cookie category in our cookie notice linked at the bottom of the site.

Account Security

Login sessions are protected with OTP verification sent to your registered mobile number. Suspicious access attempts trigger an automatic account review before any further action is allowed.

Cookie Controls

We use strictly necessary cookies to keep your session active and optional analytics cookies to improve the lobby. You can decline optional cookies without losing access to your account.

Data Retention

Active account data is held while your account remains open. After closure, we retain records only as long as required by applicable law, then delete or anonymise them.

Requesting Changes

Submit a data access or deletion request via live chat or email. We verify your identity first, then process the request within the timeframe required by applicable law in your region.

What Information We Hold and Why

x100 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we collect your name, email address, and contact details to create and verify your account. If you deposit using bKash, Nagad, or Rocket, we record transaction references and wallet identifiers — not your full wallet PIN or credentials. We also collect device and

1
session data: your browser type, IP address, and the pages you visit inside the lobby. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and
2
Rocket is limited to what those services need to complete your transaction. We may share information with regulatory bodies where required by applicable law. Retention periods vary by data type: account records are kept while your account is active and for a period after closure as
3
required by law. You can request a copy of your data or ask us to delete it by contacting our support team. Availability of certain features depends on your local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy

Here are the questions we hear most often about how your data is handled on x100.

We collect your name, email, contact number, and device information at registration. If you deposit via bKash, Nagad, or Rocket, we also record transaction references to reconcile your account wallet.

We share data only with payment processors needed to complete your transactions and with regulatory bodies where the law requires it. We do not sell your personal information to advertisers or data brokers.

Contact our support team via live chat or the email address in your account dashboard. Include your registered email so we can verify your identity before sending any data.

Yes. Submit a deletion request through live chat or email support. We will process it after identity verification, subject to any retention obligations under applicable law in your region.

We receive only the transaction reference and wallet identifier from bKash, Nagad, and Rocket — never your PIN or full credentials. All payment pages run over SSL encryption.

We retain records for the period required by applicable law after account closure, then delete or anonymise them. Active account data is held only while your account remains open.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoRocket Payout Track Accountx100 Login

How x100 Handles Your Personal Information

Reach Us About Your Data

Live Chat

Email Support

Account Settings

Security, Cookies, and Data Retention

Account Security

Cookie Controls

Data Retention

Requesting Changes

Common Questions About Your Privacy

01 What personal data does x100 collect when I open an account?

02 Does x100 share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask x100 to delete my account data?

05 How does x100 protect my payment information when I use bKash or Nagad?

06 How long does x100 keep my data after I close my account?

Privacy Policy

Related pages

Related pages